Prey Does not run, Crashes at start up :(

[EnzoMatrix]

Hello All,

Well, I bought the Limited Edition, yesterday, and have not slept yet due to the fact that Prey has not run yet. Here are my system specs:

Pavilion zd8230us- P4 650 3.4Ghz @ 800 MHz FSB, 1GB 533MHz DDR2 RAM, Intel 915 Express mobo, ATi X-600 mobility (with 6.7 Catalyst) PCIe 128MB, Audigy 2 NX Sound card, all new drivers for video and sound, Direct X 9.0c June 2006.

I start the game, I see a black box (i used the windowed command from the forum here), and then I get the error box that says Prey.exe has caused fault in; NTdll.dll and several other files.
"Module 1
prey.exe
Image base 0x0040000 Image size: 0x000000
Module 2
ntdll.dll Image base; 0x7c90000 checksum; 0x000af2f7
Module 3
kernel32.dll
Module 4
Winmm.dll
Module 5:
User32.dll
Module 6:
GDI32.dll
Module 7:
ADVAPI32.dll
Module 8:
RPCRT4.dll
Module 9:
OpenGL32.dll

It says that an error report is in local settings, but when I look for it it is not there.

Can anyone please help me?

Enzo Matrix

[EnzoMatrix]

I tried it with the Prey Launcher and with out launcher. Here is the Dump file that it creates... can someone please help me in getting Prey to run? I appreciate all your time and efforts, and will work with anyone that might help me.

Error Dumps:

Without Launcher:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="prey.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="prey.exe" SIZE="9248768" CHECKSUM="0x4F332FBE" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="PREY" COMPANY_NAME="Human Head Studios" PRODUCT_NAME="PREY" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Prey.EXE" INTERNAL_NAME="PREY" LEGAL_COPYRIGHT="Copyright (C) 2006 Human Head Studios, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5FCA89" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="06/10/2006 05:44:26" UPTO_LINK_DATE="06/10/2006 05:44:26" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="PreyLauncher.exe" SIZE="106496" CHECKSUM="0x892AA0C" BIN_FILE_VERSION="2.10.0.77" BIN_PRODUCT_VERSION="2.10.0.77" PRODUCT_VERSION="2.10.0077" FILE_DESCRIPTION="Prey Launcher v2.10" COMPANY_NAME="Human Head Studios, 3D Realms, Nevermore Productions" PRODUCT_NAME="Prey Launcher by d3ad connection" FILE_VERSION="2.10.0077" ORIGINAL_FILENAME="PreyLauncher.exe" INTERNAL_NAME="PreyLauncher" LEGAL_COPYRIGHT="Copyright 2001-2006 Human Head Studios. Copyright 1996-2006 3D Realms." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2298A" LINKER_VERSION="0x2000A" UPTO_BIN_FILE_VERSION="2.10.0.77" UPTO_BIN_PRODUCT_VERSION="2.10.0.77" LINK_DATE="07/27/2006 21:48:52" UPTO_LINK_DATE="07/27/2006 21:48:52" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
With launcher:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="prey.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="prey.exe" SIZE="9248768" CHECKSUM="0x4F332FBE" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1, 0, 0, 1" FILE_DESCRIPTION="PREY" COMPANY_NAME="Human Head Studios" PRODUCT_NAME="PREY" FILE_VERSION="1, 0, 0, 1" ORIGINAL_FILENAME="Prey.EXE" INTERNAL_NAME="PREY" LEGAL_COPYRIGHT="Copyright (C) 2006 Human Head Studios, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x5FCA89" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="06/10/2006 05:44:26" UPTO_LINK_DATE="06/10/2006 05:44:26" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="PreyLauncher.exe" SIZE="106496" CHECKSUM="0x892AA0C" BIN_FILE_VERSION="2.10.0.77" BIN_PRODUCT_VERSION="2.10.0.77" PRODUCT_VERSION="2.10.0077" FILE_DESCRIPTION="Prey Launcher v2.10" COMPANY_NAME="Human Head Studios, 3D Realms, Nevermore Productions" PRODUCT_NAME="Prey Launcher by d3ad connection" FILE_VERSION="2.10.0077" ORIGINAL_FILENAME="PreyLauncher.exe" INTERNAL_NAME="PreyLauncher" LEGAL_COPYRIGHT="Copyright 2001-2006 Human Head Studios. Copyright 1996-2006 3D Realms." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2298A" LINKER_VERSION="0x2000A" UPTO_BIN_FILE_VERSION="2.10.0.77" UPTO_BIN_PRODUCT_VERSION="2.10.0.77" LINK_DATE="07/27/2006 21:48:52" UPTO_LINK_DATE="07/27/2006 21:48:52" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

Thanks a LOT!!!

Enzo Matrix

P.S. I am not having any problems with any of the 24 other games I play on this machine; HL2, Battlefront 2, X-Pane 8.4, Quake 4, FEAR, ect...

[MichaelLong]

That is a list of modules loaded, not a list of modules having an exception. What is the offset the error message gives you for ntdll.dll?

[EnzoMatrix]

Offest is 0010b9c8 for Prey.exe.... all it has for NTdll.dll is: iamge abse: 0x7c900000 Image size: 0x0000000 Checksum: 0x000af2f7

Where would I get the information that you are asking for? Thanks for your time and efforts.

Enzo Matrix

[MichaelLong]

It looks like it is crashing in sound code. I would double check to make sure you have the latest Creative drivers. You may also try downloading the latest OpenAL from openal.org. If that doesn't help, you can try appending the following to the shortcut's command line:

+set s_noSound 1

Then try starting the game and see if you are able to get in.

[EnzoMatrix]

Hello All,

Well, it has been awhile since I last posted, because I have been playing PREY! Thanks, Michael, for all your help. The command line did not work, but it sent me to Fry's to get a Turtle Beach sound card and NOW I can play PREY! This game is the most unique and entertaining game I have ever played!

THANKS
Enzo Matrix

P.S. I LOVE the way which way is 'Up' changes all the time. Great stuff!!!