Intro crashes when loading

[Guest]

When I start Max Payne, the intro plays, and then it starts to load the main menu. When it is about halfway through loading the game crashes nback to the desktop with the error message "Exception in engineInit: XImput DeviceException: COuldn't Set DataFormat [Mouse]

my computer is a Compaq Presario 7EL7000T 800mhz PIII, NVIDIA RIVA TNT2 model64/model 64 pro
128mb RAM
Creative Sound Blaster AudioPCI 128 (WDM)

PLEASE HELP ME!!!!

[Guest]

Just a wild guess.
Have you installed the correct drivers for your mouse and then installed DirectX since doing so?

What sort of mouse is it and does it use PS/2, USB or serial port to connect?

[Guest]

no i haven't tried new drivers, but i did try the newest version of DirectX.
My mouse is a microsoft intellipoint PS/2 mouse with a scroll wheel.
thanks for your help.