Thanks to your support, the Triton service was a technological success in its launch, but unfortunately it saddens me to announce that the Triton service is offline. The company itself is undergoing an reorganization process. As a Triton customer, one thing that has always been pledged was to make sure that you as a customer would be taken care of. As a result, I wanted to inform those that have purchased games on the system that there will be a patch that will remove the online dependency for the games as promised and allow you to play, backup and reinstall your game that you purchased as you see fit. This patch will be coming very soon, and once the patch is ready, I will send an email with instructions on how to install this patch.
For those that purchased Prey, I have talked with Take 2, 3D Realms, and Human Head studios. 2K has set up a replacement program for customers who purchased Prey via the Triton download service.A new boxed copy of Prey will be shipped to each customer who purchased the game via Triton and
www.playtriton.com. You will not have to do anything as you should receive a retail boxed copy of Prey in the mail soon to the address we have on file. This will allow you to move forward with any patches to the game that come out from the publisher/developer.
As I promised before launch, for those that have any questions on the address to be sent to, or the patch of the games on the system, you can still reach me at [thebox a.t. obwando.com] and I will do my best to support you during this time of transition.
Best wishes,
Royal 'OBWANDO' O'Brien