Installation problems

Abalone · 01-17-2004, 01:33 AM

I am getting an error when the installshield is trying to load. Here are the details:
Error Code: -5003 : 0x5
Error Information:
>SetupDLL\SetupDLL.cpp (1886)
PAPP:Max Payne 2
PVENDOR:Remedy Entertainment (http://www.maxpayne.com)
PGUID:EFE1AB94-5466-4B6E-BE31-FF4C115FD25D
$7.1.100.1248
@Windows XP (2600) IE 6.0.2600.0

I am running Windows XP and everything excedes the minimum requirements.

Now, I've searched for help but all the suggestions were unclear/not working. I've clear my windows/temp directory, made sure no background applications where running, updated my drivers, butnothing worked. Any help will be great!

TerminX · 01-17-2004, 10:05 PM

I'd install the availiable Windows updates before complaining something doesn't work, personally.

Joonas · 01-18-2004, 04:59 AM

Me too.

Abalone · 01-19-2004, 08:09 PM

Well, I got all the updates. It says the same thing. Except now the last line is:
@Windows XP Service Pack 1 (2600) IE 6.0.2800.1106

I even updated the sound card and nothing. This is making me frustrated....

Abalone · 01-20-2004, 02:29 AM

This is starting to get annoying....
I installed all the updates. I've updated all the drivers. The CD is not the problem, the CD-ROM is not the problem. I've even gone through every step of one of the posts that try to help with this problem.

Am I hosed?

Joonas · 01-20-2004, 08:18 AM

Hmm... Could be one of those things that still need patching. Just wait and don't return the game yet.

Jay007 · 01-20-2004, 11:16 AM

Could be your video codec maybe....sometimes codec packs you d/l have codecs that completely screw up the PC, id recommend a re-format and keep your PC clean and stick to well known codecs.

TerminX · 01-20-2004, 06:07 PM

Quote:

Could be your video codec maybe....sometimes codec packs you d/l have codecs that completely screw up the PC, id recommend a re-format and keep your PC clean and stick to well known codecs.

Please refrain from spreading FUD. Thanks.

Abalone: what shows up in event viewer after the failed installation attempts?

Abalone · 01-20-2004, 09:48 PM

Quote:

Abalone: what shows up in event viewer after the failed installation attempts?

Nothing appears in the event viewer.... The only error message I've seen was the one I've included.

Jay007 · 01-21-2004, 07:19 AM

Quote:

Could be your video codec maybe....sometimes codec packs you d/l have codecs that completely screw up the PC, id recommend a re-format and keep your PC clean and stick to well known codecs.

Please refrain from spreading FUD. Thanks.

What you mean FUD its true! if you get dodgy video codecs from places they screw up your PC and stop everything working properly EVEN GAMES! so dont have a go at me i know from experience that this is true.

Abalone · 01-21-2004, 07:52 AM

Well, the only video codex I have is DivX. And that is one of the most well known codexs, so I doubt that that is it.

Jay007 · 01-21-2004, 11:06 AM

Yeah, ones like DivX, Indeo and Xvid are good ones but people get others for films that they have d/l and have no picture and they are very very dodgy.
Id say just reformat your HD and re-install if you cant get it working.

Abalone · 01-21-2004, 11:52 AM

Quote:

Yeah, ones like DivX, Indeo and Xvid are good ones but people get others for films that they have d/l and have no picture and they are very very dodgy.
Id say just reformat your HD and re-install if you cant get it working.

It'd be a pain in the ass, but I might have to do it....
Oh well. I'll just wait a bit to see if they release an updated version. But thanks for the help anyways!

TerminX · 01-22-2004, 02:32 AM

Quote:

Could be your video codec maybe....sometimes codec packs you d/l have codecs that completely screw up the PC, id recommend a re-format and keep your PC clean and stick to well known codecs.

Please refrain from spreading FUD. Thanks.

What you mean FUD its true! if you get dodgy video codecs from places they screw up your PC and stop everything working properly EVEN GAMES! so dont have a go at me i know from experience that this is true.

Yes, if you are a moron and you install every bad codec pack you can find, problems can occur. I'm not sure what kind of an idiot would recommend formatting immediately, though.

Things to try beforehand would include clearing your temp files or doing a repair install of Windows..

Jay007 · 01-22-2004, 11:44 AM

Repairs on windows are about as effective as pouring a can of coke inside your tower, and if youve got windows XP then i bet the coke option would actually work better and clearing your temp folder?? what the f#!k is that gonna acheive!! truth is re-formatting is the best way to go, just get all your programs on a disk and you wont lose anything.
I reformat mine at least every 3-4 months as the internet fills it with all sorts of crap that isnt good for it.

Joonas · 01-22-2004, 12:00 PM

Quote:

Repairs on windows are about as effective as pouring a can of coke inside your tower, and if youve got windows XP then i bet the coke option would actually work better and clearing your temp folder?? what the f#!k is that gonna acheive!! truth is re-formatting is the best way to go, just get all your programs on a disk and you wont lose anything.
I reformat mine at least every 3-4 months as the internet fills it with all sorts of crap that isnt good for it.

01-17-2004, 01:33 AM	#1
Abalone	Installation problems I am getting an error when the installshield is trying to load. Here are the details: Error Code: -5003 : 0x5 Error Information: >SetupDLL\SetupDLL.cpp (1886) PAPP:Max Payne 2 PVENDOR:Remedy Entertainment (http://www.maxpayne.com) PGUID:EFE1AB94-5466-4B6E-BE31-FF4C115FD25D $7.1.100.1248 @Windows XP (2600) IE 6.0.2600.0 I am running Windows XP and everything excedes the minimum requirements. Now, I've searched for help but all the suggestions were unclear/not working. I've clear my windows/temp directory, made sure no background applications where running, updated my drivers, butnothing worked. Any help will be great!

01-17-2004, 10:05 PM	#2
TerminX	Re: Installation problems I'd install the availiable Windows updates before complaining something doesn't work, personally. __________________ EDuke32 \| Duke4.net forums, the largest Duke Nukem 3D community on the Internet Visit #eduke32 on irc.freenode.net!

01-18-2004, 04:59 AM	#3
Joonas	Re: Installation problems Me too. __________________ Deep Six's Content/Staff Director: http://www.3dap.com/maxpayne/ E-mail and MSN Messenger: [email protected]

01-19-2004, 08:09 PM	#4
Abalone	Re: Installation problems Well, I got all the updates. It says the same thing. Except now the last line is: @Windows XP Service Pack 1 (2600) IE 6.0.2800.1106 I even updated the sound card and nothing. This is making me frustrated....

01-20-2004, 02:29 AM	#5
Abalone	Re: Installation problems This is starting to get annoying.... I installed all the updates. I've updated all the drivers. The CD is not the problem, the CD-ROM is not the problem. I've even gone through every step of one of the posts that try to help with this problem. Am I hosed?

01-20-2004, 08:18 AM	#6
Joonas	Re: Installation problems Hmm... Could be one of those things that still need patching. Just wait and don't return the game yet. __________________ Deep Six's Content/Staff Director: http://www.3dap.com/maxpayne/ E-mail and MSN Messenger: [email protected]

01-20-2004, 11:16 AM	#7
Jay007	Re: Installation problems Could be your video codec maybe....sometimes codec packs you d/l have codecs that completely screw up the PC, id recommend a re-format and keep your PC clean and stick to well known codecs.

01-21-2004, 07:52 AM	#11
Abalone	Re: Installation problems Well, the only video codex I have is DivX. And that is one of the most well known codexs, so I doubt that that is it.

01-21-2004, 11:06 AM	#12
Jay007	Re: Installation problems Yeah, ones like DivX, Indeo and Xvid are good ones but people get others for films that they have d/l and have no picture and they are very very dodgy. Id say just reformat your HD and re-install if you cant get it working.

01-22-2004, 11:44 AM	#15
Jay007	Re: Installation problems Repairs on windows are about as effective as pouring a can of coke inside your tower, and if youve got windows XP then i bet the coke option would actually work better and clearing your temp folder?? what the f#!k is that gonna acheive!! truth is re-formatting is the best way to go, just get all your programs on a disk and you wont lose anything. I reformat mine at least every 3-4 months as the internet fills it with all sorts of crap that isnt good for it.