office computer can't access Internet

ixfd64 · 01-06-2011, 03:24 PM

One of the shared computers at my office (running Windows 7 Enterprise) is unable to connect to the Internet. It can can access the company's own website as well as some domains on our intranet, but that's it. I cannot ping any websites, although their IP addresses will resolve correctly.

I think this is a fairly recent problem because the browser history shows several different websites that have been previously visited.

Another computer using the same switch can access the Internet without problems. That computer is using the exact same settings, aside from the IP address. I've tried turning off the firewalls, as well as refreshing the DNS cache, yet the problem persists.

Help please, anyone?

Inanimate Carbon Rod · 01-07-2011, 09:20 AM

Try uninstalling/reinstalling the ethernet driver. If you have any work specific settings you will have to redo them.
I've found reinstalling the driver is the easiest/best way at resetting every setting.

ixfd64 · 01-07-2011, 02:33 PM

Unfortunately, I don't have the original CD that came with the computer. On the other hand, I got the Internet to work by configuring the computer to use another proxy.

01-06-2011, 03:24 PM	#1
ixfd64	office computer can't access Internet One of the shared computers at my office (running Windows 7 Enterprise) is unable to connect to the Internet. It can can access the company's own website as well as some domains on our intranet, but that's it. I cannot ping any websites, although their IP addresses will resolve correctly. I think this is a fairly recent problem because the browser history shows several different websites that have been previously visited. Another computer using the same switch can access the Internet without problems. That computer is using the exact same settings, aside from the IP address. I've tried turning off the firewalls, as well as refreshing the DNS cache, yet the problem persists. Help please, anyone? __________________ fires Devastator at next poster Visit my forums!

01-07-2011, 09:20 AM	#2
Inanimate Carbon Rod	Re: office computer can't access Internet Try uninstalling/reinstalling the ethernet driver. If you have any work specific settings you will have to redo them. I've found reinstalling the driver is the easiest/best way at resetting every setting. __________________ "Only two things are infinite, the universe and human stupidity, and I'm not sure about the former." -Albert Einstein

01-07-2011, 02:33 PM	#3
ixfd64	Re: office computer can't access Internet Unfortunately, I don't have the original CD that came with the computer. On the other hand, I got the Internet to work by configuring the computer to use another proxy. __________________ fires Devastator at next poster Visit my forums!